Privacy Policy

Information we collect

SCADA LLC may collect information you choose to provide through our project inquiry form, email, digital business card, or live chat. This may include your name, company, email address, phone number, project details, and the contents of your message.

Our website and service providers may also process limited technical information such as IP address, browser and device type, timestamps, referring page, and information needed to operate and secure the website and chat service.

How we use information

• Respond to inquiries and discuss potential projects.
• Prepare estimates, proposals, and requested information.
• Provide customer support and maintain business records.
• Operate, protect, troubleshoot, and improve our website and communications.
• Meet legal, regulatory, and contractual obligations.

Service providers

We use Formspree to receive website form submissions and Tawk.to to provide live chat. These providers process information on our behalf under their own privacy and security practices. We may also disclose information when required by law or when reasonably necessary to protect our rights, customers, or systems.

Sale and targeted advertising

SCADA LLC does not sell personal information and does not use website inquiry information for targeted advertising. Google Analytics or a comparable advertising analytics service is not currently enabled on this website.

Retention and security

We retain information only as long as reasonably needed for the purposes described above, our business records, dispute resolution, and legal obligations. We use reasonable administrative and technical safeguards, but no method of internet transmission or electronic storage can be guaranteed completely secure.

Your choices and requests

You may ask to access, correct, or delete information you have submitted to us. You may also ask questions about our privacy practices by emailing info@scadallc.com. We may need to verify your identity before completing a request.

Children, external links, and updates

This business website is not directed to children under 13. Our website may link to third-party services whose practices are governed by their own policies. We may update this policy as our services or legal requirements change; the effective date above identifies the latest version.